In this page you will be able to find all the
useful information regarding the function of our e-shop. Bigshoes.gr seeks to
share in a simple, direct and articulate way the terms of use, for our digital
shop. The respect for your personal data is above all else, not only our moral
obligation but also full compliance to the requirements of the General Data
Protection Regulation, known as GDPR, and of the Greek and European
legislation.
Terms and
Conditions of Use
In general, terms and conditions of use of this
website www.bigshoes.gr along with the privacy policy of its users
detail:
ü The process of collecting personal
data of website users/BigShoes.gr e-shop’s customers.
ü Use of this particular data by
BigShoes.gr and the terms of use of this website.
Anyone who visits our website with the purpose
of purchasing a product – meaning products available in the BigShoes.gr online
store, as well as anyone who browses the site as a visitor is considered as a
user of our website.
Anybody who proceeds with registration in order
to complete an order and proceed with a purchase, as well as anyone who proceed
with an order without registration, i.e. as ”visitors” is considered as a
customer of the BigShoes.gr online store. Procedurally, those who sign up in
our website, are registered as customers through the “New User Registration”
and/or ”New Customer” option on our website’ home page and/or through the
“Create an Account” process and their respective acceptance by our BigShoes.gr
online store.
Customers who have agreed to registration as
aforementioned, using a unique combination of their username (e-mail) and
password that they selected, will be able to:
ü View the content of their shopping
cart (“Cart”). Any product that the customer has selected will be displayed in
the Cart. Those products can then be reviewed or altered (deletion of items,
change of quantity or size) at any given time until the final checkout.
ü Complete their order and pay after
choosing a payment method provided by the online store.
ü View and track the course of their
order’s execution.
ü View their past orders.
ü Modify their account’s personal
details.
Be it as a customer or as a user, by choosing
to use the services of the BigShoes.gr online store, you unconditionally and
fully accept the present Terms of Use as well as the Personal Data Protection
Policy.
In order to be consistent with the daily
development of technology and capable of constantly upgrading our provided
services, our online store BigShoes.gr reserves the right to unilaterally amend
these terms of use, with only the sole obligation of publication in the
relevant link of its website without prior notification of its customers. This
decision is based on the immediacy in adopting practices to improve the
services of the BigShoes.gr online store.
Offers that exist in the same time period and
concern the same products cannot be combined (exceptions excluded).
Furthermore, for your reference, offers are valid depending stock availability.
Description of
services
BigShoes.gr is an independent online store,
with its own price policy, terms of payment, stock availability and delivery of
products.
Customers are able to place orders, in
accordance to the distinctions aforesaid. During the registration of a new
user/customer, the following information is collected: Name, Surname, Address,
Postal Code, City-Region, Country, Telephone, e-mail and in case an invoice is
requested, further information is collected such as Company Name, Profession,
VAT number and Taxation Office.
The information mentioned above, is essential
in processing a customer’s order from the online store and is made accessible
to BigShoes.gr, in order to be used for the proper execution of the customer’s
order.
Personal Data
Protection
The management and protection of personal data
is governed by these terms and the relevant provisions of both Greek community
and international law regarding the protection of any individual from the
processing of personal data, as well as the decisions of the Data Protection
Authority (DPA), which we uphold and respect. Any future change of the
aforementioned regulatory framework will be subjected in these terms of use.
The collection of our customer’s personal
information has the following main purposes:
ü The efficient and orderly execution
of transactions between our customers and our online store.
ü The recording of our customer’s
needs regarding the items of our online store
Our virtual store exclusively collects only the
absolutely crucial personal data that are essential for the safe and orderly
execution of our customer’s orders and for the specified and legal purposes.
The data is always subjected to legal and legitimate processing in a manner
compatible with these purposes, as they are consisted with the principle of
proportionality (Article 5 par. 1 of Regulation 679/2016 GDPR).
The collection of your personal data is carried
out with your consent and exclusively concerns the process of completing the
operational purposes of this website and this online store.
BigShoes.gr online store keeps any personal
data as long as the concerning customer is active, and in case of their
inactivity and non-further transaction with our store, these data are kept for
a period of five (5) years. Deletion/clear out takes place every January
regardless of the date of collection of the customer’s personal data.
BigShoes.gr will not disclose a customer’s
e-mail address or other personal information for any advertising or promotional
and communication purposes, except after the customer’s consent in accordance
to the conditions set by GDPR.
BigShoes.gr declares that during the period of
keeping said information/personal data our online store uses them legally,
taking the necessary security measures while always respecting their
confidentiality. In particular, we take all the appropriate and suitable
organizational and technical measures regarding the security of said data and the
protection against accidental or unlawful destruction, accidental loss,
alteration, prohibited dissemination or access and any other form of unlawful
processing, such as e.g. gradation of access to personal data, security of the
places where said data is kept, deletion of all documents containing personal
data, so that is not possible to extract any information, while there is
controlled access of each user with a different Username-Password and SSL/TLS
certificate from Let’s encrypt.
However, BigShoes.gr does not guarantee the
protection/security of data that is transmitted through networks to the extent
that their protection is not achieved by taking the appropriate security
measures imposed lawfully and is not to be held accountable for any direct, indirect,
positive, collateral material or non, damage that any user may have suffered
from their access to the internet.
Whenever you choose, either through the online
ordering process, or through the phone ordering process, to provide us with
your e-mail address and/or your telephone number, or with any form of personal
data, you simultaneously choose the provision and retention of your personal
data by us. For your reference, BigShoes.gr would never use your personal
information for any purposes other than the aforementioned in this text. Your
personal information is considered as sacred, is solely used for your own
benefit and is used with respect to your individualism, and freedom of choices.
Every user has the right to request access to
your personal data, correction of your personal data if it is incomplete or
inaccurate, the deletion of said data or the restriction of their processing, as
well as the right to object to processing and to complain to a supervisory
authority (according to articles 13 and 20 of regulation 679/2016 GDPR).
Every user also has the right to request for an
electronic copy of their personal data (portability) (in accordance to 679/2016
regulation of GDPR). If you would like to exercise any right mentioned above,
you can contact the person in charge of processing that is defined bellow.
All users have the right to withdraw their
consent at any given time, by issuing an e-mail to the supervisor of personal
data processing (article 2 par. ia of regulation N.2472/1997 and article 7 of
regulation 679/2016 GDPR).
The person in charge of processing is John
Kazakidis, contact phone number +302103818119 and contact e-mail address [email protected].
For any differences that may arise between
customers or between customers and third parties and are due to messages,data
or information that are circulated through BigShoes.gr, the latter declares
that any waiving of confidentiality of the customer’s telecommunications is
permitted only if and to the extent that BigShoes.gr is required to fulfill its
obligations in accordance to the current legislation.
It is expressly agreed that the above terms are governed by Greek Law, the decisions of the statutory bodies of the State that apply to electronic communications, transactions and as well as the applicable relevant provisions. It hereby expressly agreed that any disputes that may arise from the application of these terms and the general use of our store, if they are not amicably resolved, fall under the jurisdiction of the courts of Thessaloniki.
BestPrice 360º allows the transmission to BestPrice.gr of anonymous data, regarding the activity of visitors to this website (such as a visit or an online order) for the extraction of the corresponding statistical results and for the improvement of marketing actions.
In addition, only if you have given your consent to save orders through the corresponding option in your BestPrice profile, every order you place online will automatically be saved in your BestPrice profile.
This feature serves exclusively to store the basic order details (such as order code, products, etc.) without transmitting any personal data contained in your order. This possibility is in no way related to the processing of the order, for which our company is responsible and responsible.
For more information on the possibility of storing your orders at BestPrice.gr, click here.
Automatically
Collected Information
The server (web server) of Bigshoes.gr, based
on its manufacturing specification and in accordance to the appropriately
acceptable by the internet, records and collects automatically some
information. Reasons for this recording are:
ü To help diagnose technical and
service problems issues and administer our site.
ü The collection of demographic
information.
ü Successful management of online
store services.
This information is anonymous (not personally
identifiable) and contain domain names and/or I.P. addresses of any browser
that visits the online store along with the day and time the visit was made and
other (always) non-personalized identifiable information.
Cookies
Cookies are a small part of data that is sent
to the customer’s browser’s I.P. addresses from a web server and are stored and
saved in the hard drive of the client’s computer. Cookies do not damage the system
of the client’s computer and do not affect the functionality of the computer.
Cookies make web browsing easier for the customer by saving their settings.
Bigshoes.gr online store uses cookies to provide specialized services and
content according to our customer’s interests. Cookies do not contain
personally identifiable information. Most browsers automatically agree to the
use of cookies, but the client often has the ability to set his browser as to
not accept or prevent their use. Even without the use of cookies, the customer
can use the rest of the services provided from BigShoes.gr.
Customer
Obligations
Any customer of BigShoes.gr online store is
obligated to:
ü Not to use the website of the online
store as a means to carry out acts, that may result in criminal prosecution or
the initiation of any civil or administrative proceedings against BigShoes.gr, and
acts, which are indicatively but not exclusively depicted in the Criminal Code,
Special Criminal Laws, Telecommunications Legislation, in Legislation for the
protection of personal data as well as the relevant provisions or directives of
the European Union or the National Telecommunications Commission, the Personal
Data Protection Authority and any other public or administrative authority and
service.
ü Not to violate any form of
constitutionally rights (copyright) of third parties.
ü To strictly uphold and respect the
terms of use of the BigShoes.gr online store as well as the regulations
regarding the personal data protection regulations of the store’s subscribers
and/or visitors.
ü To provide correct and complete
personal information during the process of registering as a customer
ü To update their personal data that
concerns their registration, so that they correspond at all times to their true
personal data. In the event that the aforementioned data is found to be
inaccurate, the online store BigShoes.gr has the right to immediately inform
the client and to deactivate their account if the client does not comply to
providing truthful information.
ü To keep secrets and not to reveal to third
parties their unique identification name and password (username, password) in
BigShoes.gr services. The client is further obligated to inform the online
store via e-mail at [email protected], of any unauthorized use of his account. It is
noted that, the online store bears no accountability for unauthorized use of
its customers ID and passwords if it has not been previously informed about it.
ü To confirm that he has logged out of
their personal account at the end of each session.
ü To provide accurate and true payment
and delivery details for the orders placed in online store.
In accordance with Directive 2103/11/EC, which
has incorporated Greece with Decree Law 70330/2015, the possibility of
resolution of costumer’s disputations via electronic means with the Alternative
Dispute Resolution throughout the European Union. If the customer has the
status of a consumer (i.e. a person acting in a non-professional capacity) and
has any problem with a purchase made from our website, he can initiate the ADR
procedure through the EU-wide platform for electronic dispute resolution
(platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
The client can also contact the European
Customer Center of Greece at +302106460784 or by e-mail at [email protected].
Products and
information Responsibility of BigShoes.gr
The online store BigShoes.gr:
ü Bears no responsibility for any
damage caused to the client due to the exchange of information during the use
of the online store’s services resulting from loss or delay in receiving or
non-receiving or alteration of data.
ü Does not substitute or act as health
professional.
Product’s information on the online store do
not constitute or substitute any medical advice in general (e.g. dietician,
nutritionist, etc.). The information accompanying the products is provided for
informational purposes only and is not intended to replace the services or
recommendations of a physician or recognized health care professional, nor to
provide diagnosis, treatment or prevention of any disease.
Bigshoes.gr products are not intended for the
prevention, diagnosis or treatment of diseases.
The online store does not provide medical
advice and does not bear any responsibility for the information related to
product advertisements. The material, content and claims of advertising
listings are the intellectual property and responsibility of the companies
advertising their products. We make no warranties, written or implied, as to
the correctness and accuracy of the information provided by our website. We
disclaim all warranties, expressed or implied, direct or indirect, including
implied warranties of quality or fitness for a particular purpose.
In the happenstance of improper functionality
or any damage, BigShoes.gr is not be held accountable and the consumer must
directly address the company in question.
Receipts/Invoices
During checkout, clients are able to choose if
they would like to obtain a receipt or an invoice.
Payment’s Security
Payment security is not only an obligation for
us. All online payments via credit or debit cards are made in the secure
environment of the cooperating bank and their online payment platform.
All online payments via credit or debit cards
are secured by the highest online form of security systems (SSL) which
guarantee a safe transaction environment.
Our online store, in addition to using the
certified systems and is in direct contact with the cooperating banks, adopts
the most up to date certified online payment system.