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Terms & Conditions

Welcome to bigshoes.gr

This website is the company’s “PAPOUTSIA KAZAKIDIS E.E” online store which is located at Ermou 30 &Kornarou 1 street, on the first floor in Athens (postal code 10563). Further information of our company can be found below:

ü     Vat number:801900051

ü    Tax office: Annex A of Athens

ü    GEMI (Registration Number):165433601000

ü     Phone number: +302103818119

ü    Email:           [email protected]

      In choosing to use the services of the Bigshoes.gr online store you unconditionally and fully accept and consent to the terms of use.

      Any idea, comment, proposal, illustration, logo, banner and advertising that is depicted on our website is our intellectual property.

General Terms of Use

Our corporation has the right to proceed with the one-sidedly alternation or the renewal of the present terms,as well as the contextually appropriation and business morality of the transaction’s conditions, that are carried out via our online store.Our corporation bears the responsibility of notifying the users of the website for any modification and any change that happens on our online store.

Information and Products

Our corporation is committed to ensuring the quality, the inclusiveness and validity of any information listed on our website bigshoes.gr, regarding not only the information that is depicted on our website but also the services that are provided by our online store. All the aforementioned are valid with one proviso: we are not to held be accountable for not fulfilling the above, in the happenstances of any unpredictable or unintentional technical and/or typographical errors, or of the website’s malfunctions due to force majeure.

Limitation of Liability

Our company is not to be held responsible for damages that may happen during the execution or non-execution of customer’s orders (except the cases depicted in the paragraph «Return Policy»).Furthermore, our corporation is not to be held liable to any delays in delivery in case of force majeure, bad weather or periods of great commercial consumption. Bigshoes.gr online store can not guarantee the availability of its items/products, but ensures to promptly and timely notify the consumers of any insufficient availability.

Our corporation provides content (e.g., information, images, names and visuals), products and services listed on our website, in an accurate and truthful manner («just like they are»).

On no account, are we to be held accountable for any legal, civil and/or claims nor for any damage (positive, special or cumulative which indicatively and nor restrictively, disjunctively and/or cumulatively constitutes to loss of profits, data, monetary satisfaction, etc.) to users or visitors of our website or third parties that are due to causes related to the function or non-function, the use or/and the non-use of our website, the failure of providing services  or/and information that are made available from our website and/or any unauthorized interventions by thirds parties in products/items or/and services or/and information through our website.

Rights of Intellectual Property

The whole content of our website, images, graphics, photographs, illustrations, texts and provided services and products included, are intellectual property of our corporation or of third parties who have legallyaccorded them to us, and are protected in accordance with the relevant clauses of Greek law, European law and international conventions. Any kind of copying, analogical/ virtual recording and mechanical multiplication, distribution, transfer, downloading, alteration, resale, creation of derivative work or public’s misleading as to the true provider of this website content is strictly forbidden.Reproduction, republication, uploading, announcement, dissemination, transmission or any kind of usage of our content with any kind of means for commercial or other reasons, is only permitted with prior written consent from our corporation or any other legal owner of the above copyrights.

 Names, images, logos, and distinguishing features that represent our business and/or our online store bigshoes.gr and/or third parties and products or services that are associated with us, are exclusive trademarks and distinctive features of our corporation or/and bigshoes.gr or/and of third parties and are protected by Greek, European and international legislation (commercial, industrial and intellectual property laws).

User’s Responsibility

Users of this website agree that they will not use our online shop to send, post, email or otherwise transmit any content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, libelous, violates another's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not to be transmitted in accordance with the law or contractual or management relationships (such as internal information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements).

They also agree that they will not use our online store to infringe any patent, trademark, trade secret, copyright or other proprietary right of a third party,will not use software viruses or any other codes, files or programs that are designed to interrupt, damage, destroy or stop the operation of any computer software or hardware as they intentionally or unintentionally violate applicable Greek and Community legislation and its provisions and whatever may harass third parties. Last but not least they should not collect or store personal data about other users.

Security

Our company is aware of the importance of security matters that concern the safety of your personal data and your transactions and takes all the necessary measures, with the help of the most modern and advanced methods, to ensure your maximum possible safety.All data regarding your personal information as well as your transactions, are secure and confidential.

Our online store’s safety is secured by the following methods:

ü  Costumer identification: There are two passwords that are used for this purpose: The login password (e-mail) and the personal secret security password. Every time you use the aforementioned passwords, you gain complete and secure access to your personal data. Your personal password can be changed as often as you wish. The only one with access to your personal information is you, and you are solely the one responsible for maintaining your password’s secrecy and hiding it from other third parties. In the happenstance that you lose or leak your password to others, you should notify us immediately, otherwise our online store is not to be held accountable for the use of your password by and unauthorized person. For security reasons, it is recommended that you change your password at regular intervals and avoid use plain and easily discoverable passwords (e.g., date of birth).

ü  Security and privacy that concerns the transfer of your personal data by using encryptions protocols.

ü  Encryption: Our website is protected by using SSL-Secure Socket Layer technology, which relies on a key code to encrypt data before it is sent. Encryption is basically a way of encoding information until it reaches the server, which will be able to decode this said data by utilizing its private key. This means that, every time you input any information into the system, your browser encrypts it using a session key and then proceeds to send it to the system. The corporation’s system, then, decrypts the data it has received by using its private key and at the end it processes it. Data send from our corporation system uses the same encryption process.

ü  Confidentiality of transactions: privacy abidance is obvious and taken for granted. The same basic principles that govern classic transactions also apply in the case of e-commerce. All information transmitted by a user/costumer to our corporation are confidential and we have taken the necessary measures so that this data is utilized only to the extent that is deemed absolutely necessary in the context of the provided services.

Some of the measures taken are the following:


ü  Only authorized employees have access to user’s/costumer’s transaction’s information and only when that is absolutely necessary e.g., to process their requests.

ü  Our corporation does not disclose customer’s/user’s details and their transactions, unless they have given us a written authorization or if this is required by the court or any other public authority.

ü  In the event that the corporation uses third parties to support its systems, confidentiality is always ensured.

ü  For costumer’s/user’s own safety, all information provided through our services is to be treated with confidentiality and with no chance to be disclosed to any third parties.

ü  In any case, bigshoes.gr will never reveal or publicize client’s/user’s personal details and any information that they entrust us with. All of this information that is available to us by via client’s registrations as a member/user, is used exclusively to carry out their transactions or to inform them about new products and/or offers. All data is encrypted and saved with absolute security. 

Privacy

During your visit to our website bigshoes.gr it is possible that you will be asked to declare information such as name, e-mail, address, date of birth. This information is necessary so that you can proceed with submitting orders, but also to ensure that we can communicate with you if we need to inform you about new products, offers, or non-availability of the items that you requested.

Any personal information that you input anywhere in our online store’s website and services are intended exclusively for ensuring the operation of the respective services and will not be used by any third parties, without complying with the provisions of Law 2472/97 and Communal Legislations/Regulations, regarding data confidentiality, that are established. Bigshoes.gr operates in accordance to Greek and communal legislation and ensures the privacy of your personal data for as long as your subscription (e.g., newsletter), to our website, lasts.

Any personal data given in our website is used exclusively by us or cooperating businesses, for the purpose of supporting, promoting and executing any transactions. This entrusted data can be promulgated to competent judicial, police or administrative authorities only upon any legal request and in accordance to established legislative provisions. Customers have, within the frame of the existing legislation concerning telecommunications privacy, information and objection rights in accordance to articles 11 to 13 of provision 2472/1997. 

Purchases

In our website you can find multiple famous brands. Our corporation makes every possible effort to provide services of the highest quality, but we are not accountable for occasional mistakes regarding prices and product’s characteristics and can not guarantee that there will not be happenstances of malfunctions in our website or human errors in products price’s listings. For safe transactions and sufficient and complacent purchases, in the event of

Products with unusual extremely low or high prices compared to their market value, customers, before completing their order, can always make inquires at 210-3818119 or [email protected]. Furthermore, before submitting orders and completing transactions, we suggest that customers should always consult the sections regarding the return, privacy and payment policies.

Returns

Please refer to the relevant section “Returns Policy”.

Cancellation

If an order has been submitted but is still pending its shipment, customers can call at +302103818119 or send an email at [email protected] and submit their cancellation demand.  One of our associates will handle the cancellation as soon as he is able.

Please note that, if your order has already been shipped, cancellation is not feasible.

Payments

Please refer to the relevant section “Payment Policy”.

Orders/Delivery/Shipping Costs

Please refer to the relevant section “Delivery”.