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Delivery Information

With bigshoes.gr, there are various options on how to collect your order.

Shipment and delivery expenses are added and summated at checkout, before you proceed with the completion and payment of your order.

All orders are being processed daily from Monday to Friday between 09.00 and 17.00. Orders that happen on the weekend or public holidays are processed and dispatched the next working day. Furthermore, parcels cannot be dispatched or delivered on public holidays or weekends (unless noted otherwise).

The schedule for deliveries is from 09.00 to 17.00, daily and you cannot plan time for delivery. During periods of great commercial consumption delays in delivery may occur. If there is any issue with availability or any other kind we will contact you either by phone or by e-mail. If your item has not immediate availability, your parcel will be dispatched as soon as that is possible.

Standard deliveries will occur within 1-3 working days for most of the Greek territory. Deliveries for remote areas will delay.

Courier Delivery

Parcels will be delivered to the consumer’s address that he has listed as his/hers shipping address, with courier services. Orders over 60 have free shipping.

Deliveries within the Greek territory

For orders under 60, shipping expenses are:

·         5,00for deliveries within Attica,

·         5,00for deliveries for the rest of the Greek territory.

In case you would like to pay on delivery (COD), there is a charge of 2,00€. Payment methods, bank transfer and viva wallet smart checkout will not have the aforementioned charge.

As previously mentioned, time and day for deliveries may vary from 09.00-17.00, daily (except from weekends). In the happenstance that you are not able to receive/collect your parcel by that time, you have the option of collecting it at the courier’s services local store. You will need the tracking number that we will have sent to you by e-mail or viber/sms.

If you are in need of your item(s) being delivered sooner than normal, you can always contact us and we will try to make that happen, for your better accommodation : ) .

International Deliveries

Deliveries within Cyprus

Orders will be dispatched with ACS courier. Shipping expenses will be as follows:

·         If your order consists of 1-2 items, shipping costs will be 12,00€.

·         If your orders consists of 3-4 items, there will be an additional charge of 9,00so your shipping costs will be 21,00€.

·         If your order consists of 5-6 items, there will be an additional charge of 14,00to the standard shipping expenses, so your shipping costs will be 26,00€.

·         Orders consisted of more than 6 items, will be charged an extra 5,00 (plus the aforementioned 26,00€) for every two items.

Deliveries for other territories

All orders will be shipped with the help of our local post office. Depending on your location shipping expenses will vary. Below you will be able to find, in which zone you belong to and how much the shipping costs will amount to.

Zone 1

Countries that belong in this zone are Albania, North Macedonia, Bulgaria, Romania and Turkey.

Pay on delivery will unfortunately will not be feasible. Items can only be paid via bank transfer or via viva wallet smart checkout.

Shipping expenses will be as follows:

·         If your order consists of 1-2 items, shipping costs will be 12,00€.

·         If your orders consists of 3-4 items, there will be an additional charge of 9,00so your shipping costs will be 21,00€.

·         If your order consists of 5-6 items, there will be an additional charge of 14,00to the standard shipping expenses, so your shipping costs will be 26,00€.

·         Orders consisted of more than 6 items, will be charged an extra 5,00 (plus the aforementioned 26,00€) for every two items.

Zone 2

Countries that will belong in this zone are Austria, Belgium, France, (Corsica and Monaco included), Germany, Denmark, Switzerland, Estonia, United Kingdom, Ireland, Iceland, Spain (the Balearic and Canary Islands included), Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Norway, Netherlands, Hungary, Poland, Portugal (Açores included), Slovakia, Slovenia, Sweden, Finland, Czech Republic, Serbia, Bosnia, Kosovo,  Montenegro and Israel.

Pay on delivery will unfortunately will not be feasible. Items can only be paid via bank transfer or via viva wallet smart checkout.

Shipping expenses will be as follows:

·         If your order consists of 1-2 items, shipping costs will be 15,00€.

·         If your orders consists of 3-4 items, there will be an additional charge of 10,00so your shipping costs will be 25,00€.

·         If your order consists of 5-6 items, there will be an additional charge of 6,00to the standard shipping expenses, so your shipping costs will be 31,00€.

·         Orders consisted of more than 6 items, will be charged an extra 10,00 (plus the aforementioned 31,00€) for every two items.

Zone 3

All other destinations. Pay on delivery will unfortunately will not be feasible. Items can only be paid via bank transfer or via viva wallet smart checkout.

Shipping expenses will be as follows:

·         If your order consists of 1-2 items, shipping costs will be 20,00€.

·         If your orders consists of 3-4 items, there will be an additional charge of 10,00so your shipping costs will be 30,00€.

·         If your order consists of 5-6 items, the will be an additional charge of 10,00to the standard shipping expenses, so your shipping costs will be 40,00€.

·         Orders consisted of more than 6 items, will be charged an extra 10,00 (plus the aforementioned 40,00€) for every two items.

Pick up from store

If you are located in Attica, you can collect your order at our shop on Ermou 30 & Kornarou 1 Street. You will find the shop on the first floor. If you like this method, you can simply choose pick up from store at checkout.

Once your order is ready, we will inform by e-mail or by viber/sms. Once you have been informed, you can collect your order within 3 business days.

Opening Hours

Monday, Wednesday, Saturday: 09:00 - 15:30

Tuesday, Thursday, Friday: 09:00 - 20:30