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Payment Policy

Payment via Credit Card or Debit Card

You have the option of completing the payment of your order with all credit/debit cards including Visa, MasterCard, Maesto and EuroLine. The transaction is completed in the secure environment of Viva Wallet.

Your credit/debit cards details are encrypted and will not be sent to for safety reasons. The transaction along with your personal information is secured by Viva Wallet.

Cash On Delivery (COD)

It is possible to pay on delivery once your parcel is delivered to the shipping address that you registered. Fees for COD depends on the courier services that you will select. You will be informed about the specific amount once you reach checkout. Standard COD fees is 2,00€.

We would like to remind you that, in accordance with the applicable tax provisions, from 22-12-2016 receipt documents worth 500 euros (incl. VAT) and over, for individuals (retail receipt), and 500 euros (excl. VAT) and over, for professionals/businesses (sales invoice), are only payable through:

ü  Bank Transfer.

ü  Debit Card (Visa, MasterCard, Maestro, EuroLine).

ü  Credit Card (Visa, MasterCard).

ü  Combination of the aforementioned.

 Pick up from store and paying in the store

If you wish to collect your order from our store, then the only thing you need to do is select Pick up from store in the shipping methods options. Payment can be completed with the following methods:

ü  Cash.

ü  Credit Card (Visa, MasterCard).

ü  Debit Card (Visa, MasterCard, Maestro, EuroLine).

ü  Gift Card/Voucher.

ü  Combination of the aforementioned.

Bank Transfer

You can always choose to deposit or transfer your total in the following bank account:

 Bank: Viva Wallet

IBAN: GR5770100000000806418401428


Please note that, additional charges & bank charges are bared by the customer. For the quick and swift dispatch of your order, please include, in the deposit/transfer, your order code and your first and last name given at your billing address information. For your reference, deposits/transfers from a bank other than Viva will be delayed. We will proceed with dispatching your order as soon as we receive payment from you.

 Gift Card/Voucher

 You may use the gift card/voucher that you own, once you are at checkout. You will then, have to enter the code of your voucher in the corresponding field. Once you have completed that step, you will be able to see that the correlated amount was deducted from your total. You can only use these vouchers when the total of the items (shipping expenses and cod fees are not included) that you have placed in your order, amount over or are equal to the given gift card.  In the happenstance that your total does not correspond to the aforesaid, you will see a pop up message that will inform you of the aforestated. You will then have the following options:

ü  To continue shopping. You can add something else that you would like in your cart until the needed amount and then proceed to checkout again.

ü  Το view and process your cart. In this case, you can choose an item and increase the quantity until the required amount and then once again continue to checkout.

Of course, gifts cards/vouchers can only be used once.

 Offers that are valid occasionally in the online store are independent, they cannot be combined with any other offer or sales promotion and are valid exclusively for purchases from the online store.